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The operational staff - How have you contributed to solving a challenge and to implementing change


lemonade97 2 / 3  
Mar 18, 2022   #1
Hai, this is my first time applying for AAS, also first time making an essay for scholarship. Please help me reviewing my essay, any advice will be meaningfull for me! Thankyou in advance :))

How have you contributed to solving a challenge and to implementing change or reform?

(2000 char)
*(Be specific and include: what aspect/s of your leadership, knowledge, skills and practice you consider to be well established and effective; which people or organizations you worked with to solve the problem; and what creative methods were used.)

During my experience in the coal mining industry, I joined a team with diverse backgrounds as a Project Engineer focused on Construction, Dewatering, and Rehabilitation. I was responsible for designing plans and directly communicating them with the operational department, who work directly in the field and carry out my plans. However, a difference between my plan with their actual work sometimes happens. For example, when I gave directions to widen, layer, and compact the hauling road that must be completed within three days, it exceeded the planned time and was not even according to the design road. Eventually, I conducted an evaluation and found out that the cause of the problems was due to an ineffective handover job. It results in low productivity, increased operational cost and delayed other works while also increasing safety issues due to repetitive work.

Therefore, I create a work order (WO) program to improve the system. It simplifies the handover job and facilitates communication through sketches or designs while documenting the agreement on plans between the project engineer and the operational department. Moreover, it acts as evidence of accountability for evaluating a work project. At first, I received rejections of its implementation because some operational staff preferred to work as usual. They felt burdensome by additional responsibility.

Consequently, I negotiated with the operational staff and welcomed their suggestions to resolve the problem. After analysing it, I presented the results in a meeting with my superiors, and since they approved my ideas about gradually implementing my program, I started to socialise it. I used a persuasive method to explain that the project engineers will implement the program gradually so that staff can adapt to the new system and its benefits over time. In the end, I successfully implemented my WO program as an improvement and showed a decrease in operational cost and safety issues yet increasing productivity by 5%.
Holt  Educational Consultant - / 14,767 4770  
Mar 19, 2022   #2
If a problem only happened sometimes then there was no urgency to solve the situation. The presentation only shows a dissatisfaction on your part. It does not appear to have any wide or long range effects on the project you were involved in officially. As such, the reviewer may not consider this a true problem or obstacle that needed to be addressed with a specific remedy.

If no one else was complaining about it among the rank and fill workers, you were not really solving a problem, you were just meddling and confusing a system that worked for all involved, including your superiors. Fix that aspect of the presentation to reflect an acknowledged problem that you were assigned to develop a solution to. CIarify that you were officially instructed to act on the problem. Otherwise, it would appear that the other workers who complained about having to do the additional tasks had a right to complain. Make it clear there was no usurpation of authority on your part.


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