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Communicating with customers - SYRACUSE SUPP/ work experience


deeisawesome 3 / 6 2  
Dec 31, 2013   #1
The deadline has practically reached and I would really like to hear someone's opinion on it! I'll definitely look at yours!!

Prompt: If you have had work experience, what skills and/or knowledge did you gain?

My summer of 2013 was entirely devoted to helping my mother out at her restaurant. I must admit, I was pretty excited to start learning about the restaurant business. Volleyball practice, visiting my aunt in Georgia, and practically socializing with friends were all pushed aside in order to keep my mother company. The workload was definitely more tedious than my normal hours serving as a tutor or sales associate. Those tedious hours, however, formed into significant ones once I stopped treating every task as a "duty" and started enjoying my time bonding with my mother. My first couple of weeks were a bit of a challenge. I had to work from morning to night each day and most of my hours were spent running errands for my mom, washing dishes and scrubbing those really dingy areas of the restrooms. I remember my fingers being shriveled up like raisins by the end of each day. Most of the time I felt like a failure. My mom would send me to buy something for her and I would bring back the wrong item. She would tell me go check on a customer, and I would misplace their order. One time I even humiliated myself by dropping a plate of food on a customer. The more and more I screwed up, the more frustrated I was with myself. I was quite amazed to see how my mom could handle so much stress. There were moments where I felt like quitting, but I knew that doing so would only make myself seem selfish-especially since opening a restaurant is the most accomplished my mother has ever felt. So I collected myself and persevered. Through perseverance I grew quite fond of my tasks and my shifts even began to feel shorter. Instead of being stressed out about cleaning toilets or rushing to serve a customer, I did what I had to do without overthinking and was pleased to actually see myself grow intellectually. Communicating with customers was much simpler to execute and I found myself bonding with my mother in a way that's seemingly profound. I was finally able to see why my mother admired her job so much. Every single obstacle she faces reminded her of why she loves the restaurant business. It is okay to enjoy yourself even in a serious workforce. The duration of my time working with my mom has taught me many values that I cannot wait to tackle in my years to come.
Hen 3 / 9  
Dec 31, 2013   #2
I got a really good idea of your experience and the skills that you acquired from the experience. I like how you talked about how there moments where you wanted to quit, but you kept going on. It shows your persistent attitude and that is definitely a quality colleges like.
Hass95 2 / 6 1  
Dec 31, 2013   #3
Really nice fluidity, and it shows what you learned from the experience pretty explicit.


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