The table illustrates the percentage of crucial aspects that require communication skills in job to maintain effective communication with external and internal companies between 1997 and 2006, over a 10-year period. It is measured in percentage
Overall, what stands out from the table examines that dealing with people in the external affairs and listening to the colleagues held the largest proportion. Although all activities in external group rose considerably, selling a product or service had negatively correlation.
According to the survey, three jobs which required highly skills of communication recorded a significant increase of about 4 percent. First of all, the result showed that dealing with people pointed out the highest proportion of respondents who got involved in this survey. However, a wide gap between 1997 and 2006 was experienced by knowledge of products and services which increased sharply to 41% in 2006. Interestingly, selling a product witnessed a slight decrease from 24% in 1997 to 21% in 2006.
