I need a bit of help writing more fluently and with better words, this is basically the start of a logbook i have to keep while on placement to say which skills i have developed over the period of time. any help would be great! thanks in advance :)
While last month I was just getting to grips with what was expected of me, I believe I have progressed this month into being confident in a professional environment. My communication skills have improved greatly with me now speaking confidently on the phone and in person and being able to handle enquiries from the public and organisations with ease. I had to complete the task of contacting businesses about taking out an ad in the feile an earraigh programme. Although last month i was progressing to having a more confident tone and ease on the telephone, i believe this month i have developed a negotiable and persuasive skill on the phones vital for a role like this and have benefited greatly from it in this task as you can see from my progress in month 1 to the final ads in february (see appendix).