TYPE: ARGUMENTATIVE ESSAY (CHOOSE 1OF3)
TOPIC: HOW SHOULD WE FILE THE COMPLAINT IS MOST EFFECTIVE?
PORTIONS: 1. IN PERSON 2. OVER THE PHONE 3. BY E-MAIL
Methods of writing an official complain
With the advanced technology, many products have been invented to resolve dilemmas in our daily lives. The transaction, as an example, frequently exists some problems. If I had to complain to the seller about the detective items, I would do it over the phone. My reasons for taking a stance regarding to the issue will be expounded in the following paragraphs.
In communication, humanizing the social formality, the wisdom assembled by all the people in the world has been in favor of closing the interpersonal distance. Thus, the phone was born, which has also derived some sorts of the phone for the past years such as cellphone, smartphone and so on. Otherwise, they can not only be used anytime and anywhere, but not be influenced by the inclement weather. In contrast, if you intend to complain to the seller in person, you might either waste much time for taking the vehicle and sticking in traffic jam or encounter the ineluctable accident.
Irrefutably, e-mail has the same advantage of the phone, but it couldn't let the communication be got on with at that time. Once one of the parties is offline, and the other party has to wait for the response for a long time until the next time who receives the e-mail. Nevertheless, complaining over the phone doesn't exist the drawback stated above and it can even imply the tone to make the conversation more vivacious. Sometimes it would facilitate the benign development of complaint, instead of misunderstanding the meaning resulted from the description in e-mail.
Based on these above reasons, I consider complaining over the phone more efficient to expound on the complaint than by e-mail and in person.