Writing Task 1 - Communication Skills Are Essential in your job? (Survey 1997 &2006)The table below gives the results of two surveys, in 1997 and 2006, in which people were asked which communication skills were essential in their jobs.
The table provides information about the percentage of people's answer that were asked about communication ability which they were needed in their job in 1997 and 2006. Overall, it can be seen that all of the percentage were rising while only selling a product or service was falling between 1997 and 2006. And the percentage of all correspondences was under seventy five percent.
In external communication, selling a product or service fell by 3 percent from 1997 to 2006 while the others went up. There was the highest increase in knowledge of particular products or services by 6 percent. The highest percentage was 65 percent in dealing with people aspects in 1997 where the lowest percentage was selling a product service at 21 percent in 2006.
In internal communication, all of the percentage were rising over 9-years period. The highest percentage was listening carefully to colleagues at 47 percent in 2006 and the lowest percentage was making speeches or presentations at 7 percent in 1997. There was the smallest changed between 1997 and 2006 by 1 percent in planning the activities of others.