sfiza 17 / 28 Apr 18, 2018 #1You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.Write a letter to the shop manager. In your letter- describe the problem with the equipment- explain what happens when you phoned the shop- say what you would like the manager to doplease, evaluate my letter based on 4 criteria, and give feedback on that criteria, so that i can understand which part i need to focus more.Dear Sir or Madam,I am writing with regarding the faulty dish washing machine that I purchased from your company recently.On Friday, 16th April, I bought the appliance which has the code BD064255T. On purchasing, your personnel set up it that seemed to me effective. Subsequently I have found some troubles while I am using it . Even the dirty dishes remain unclean after washing process. This has become an unsatisfactory fact for me.Immediately I have informed to your customer service for the fact. They assured me that a course of action would be taken to fix this as soon. Actually, there has no such action happened within logical time, so I am disappointed about your services.Since the machine is still under warranty, it entitles me to ask for replacing as well as repairing. Now I have decided that I would like a replacement of it. I was wondering if you would consider my concern.I am looking forward to hearing your prompt response.Yours FaithfullyNila