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Posts by Freya01
Name: Lê Thị Vân Thy
Joined: Nov 21, 2021
Last Post: Nov 21, 2021
Threads: 1
Posts: -  
From: Viet Nam
School: Da Nang University

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Freya01   
Nov 21, 2021
Letters / Write a letter of complaint to a store where you purchased a faulty new phone [3]

complaint letter



Dear Sir or Madam,
I'm writing in connection to the problem that I have recently experienced with the faulty new phone purchased from your store.
On 20th November I bought a new phone at your store on Nguyen Van Linh street. I'm very happy when purchased it but when I come back home and use it, I noticed that I do not use keyboard on the phone. Consequently, I can not send the message with my friends or play the game.

As the appliance is under warranty, I am entitled to ask for it to be repaired or replaced, I have decided that I would like a replacement new phone. I would also like you to phone personally when you receive this letter. My phone number is 0762679843.

I look forward to receiving your response
Yours faithfully,
Taylor Swith
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