maylly0
Jul 17, 2022
Writing Feedback / The chart and table below show customer satisfaction levels in the US with airlines and aspects ... [2]
The bar chart reveals information about the percentage of customer satisfaction with airline agencies while the table illustrates statistics about five aspects of the flying experience during the years 1999, 2000, and 2007.
Overall, client satisfaction increased considerably over the period given, whereas the number of dissatisfied people indicated the opposite. In any case, the courtesy of flight attendants showed the highest content compared with other aspects. The uncomfortable seats were the cause of people's disappointment.
The proportion of people who felt satisfied with airlines in 1999 was 65%. One year later, it gradually rose to 69% before reaching its peak of 72% in 2007. By contrast, the percentage of dissatisfied customers decreased continuously from 32% to 24% in 2007.
According to the table, travelers were most pleased with airline staff and plane schedules and least pleased with the seats. The data demonstrated that only 47% of travelers felt the seats were comfortable in 2007. Besides, there was no data shown from 1999 to 2000. Although the rate of pleasure of check-in/ gate agents fell in 2007, it tended to increase to 89% in the US during 2000. The satisfaction with the courtesy flight attendants grew to start in 1999 and was highest at 92% in 2007. Moreover, the satisfaction with ticket prices and schedules progressively rose by 20% and 4% respectively.
The bar chart report
The bar chart reveals information about the percentage of customer satisfaction with airline agencies while the table illustrates statistics about five aspects of the flying experience during the years 1999, 2000, and 2007.
Overall, client satisfaction increased considerably over the period given, whereas the number of dissatisfied people indicated the opposite. In any case, the courtesy of flight attendants showed the highest content compared with other aspects. The uncomfortable seats were the cause of people's disappointment.
The proportion of people who felt satisfied with airlines in 1999 was 65%. One year later, it gradually rose to 69% before reaching its peak of 72% in 2007. By contrast, the percentage of dissatisfied customers decreased continuously from 32% to 24% in 2007.
According to the table, travelers were most pleased with airline staff and plane schedules and least pleased with the seats. The data demonstrated that only 47% of travelers felt the seats were comfortable in 2007. Besides, there was no data shown from 1999 to 2000. Although the rate of pleasure of check-in/ gate agents fell in 2007, it tended to increase to 89% in the US during 2000. The satisfaction with the courtesy flight attendants grew to start in 1999 and was highest at 92% in 2007. Moreover, the satisfaction with ticket prices and schedules progressively rose by 20% and 4% respectively.
