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Posts by tslove
Name: NGUYEN HONG NHUNG
Joined: Aug 6, 2022
Last Post: Aug 13, 2022
Threads: 1
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From: Viet Nam
School: Newton Grammar

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tslove   
Aug 13, 2022
Writing Feedback / IELTS Task 1 - write a letter to report customer's complaints [3]

There have been several complaints about the reception area where visitors to your company arrive.

Your manager has asked you to suggest how the reception area could be improved.



Dear Mr. Beluzsky Benthooven,
I send this letter for you to illustrate the problems being happening in our reception area.

First of all, our guests complained that there are not enough seats for them in the smoking room. Secondly, many customers feel uncomfortable with the noise of the Computer Room next to the Waiting Station. Last but not least, some of air-conditionings in this area have been working unproductively for several weeks.

Like the other organizations, this is the most significant place where appears on visitors' and workers' first sight whenever they come to the company. Furthermore, when we make it become perfectly, it could capture the customer's hearts and let them feel satisfy with our service. As a consequence, visitors would ready to pay money for us and the staffs could be loyalty by some ways.

So, I suggest that our company might buy some seats and put them in the smoking room. Besides, we should leave the Waiting Station to another place where has no sound. Then, we must to order 15 new economical air-conditionings or just fix the old ones.

If there is any problem, please reply me.
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