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Posts by sydney5555 [Suspended]
Joined: Jun 30, 2013
Last Post: Jun 30, 2013
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From: Slovakia

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sydney5555   
Jun 30, 2013
Letters / A letter to the travel agency to complain about the problems faced during holiday [2]

Task: You booked a two-week holiday to Sydney with Fly-by Night Travel. You are not happy with the holiday-the flight delayed,the hotel was noisy and so on. Write to agency to complain about the holiday giving deatails about the problems. Request some compensation or refund.

Dear Sir/ Madam,
I am writting to complain about a holiday which i booked in your travel agency. I traveled to Sydney on 5th May and returned on 19th May. I thought it would be a dream holiday, however, it have been my worst trip ever. I have so many problems with this journey.

Firstly, the flight was delayed. I know that is not only your fault,but I hoped I vould be at the hotel at 4pm not at 11pm. Secondly, in your brochure I read this is a quity hotel, mainly families stay here. Despite this I saw only two families, another tourists were young who wanted parting all day. Moreover, the hotel was in the centre of the city,beetwen a pub and a disco. Finally, I booked for all-inclusive, but I have to pay for the dinner.

I had been looking forward to my holiday, but I was very disappointed. Therefore I feel you should refund half the cost of the holiday.

I am look forward to your prompt response.
Yours faithfully,
Anna Brown
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