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Posts by herzchen85
Joined: Aug 27, 2013
Last Post: Sep 5, 2013
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herzchen85   
Sep 1, 2013
Writing Feedback / IELTS 1: A letter to the shop manager - 'it is broken' [11]

Your suggestions are really helpful. Thank you very much! I learned a lot from this small letter. But still, I need a lot of improvement. have you ever taken IELTS? can u advise me where I can get materials to prepare myself for the test?
herzchen85   
Aug 30, 2013
Writing Feedback / IELTS 1: A letter to the shop manager - 'it is broken' [11]

This is my first letter. Please, check it and tell me your opinions. I want to improve my writing skills and need your help. You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.Write a letter to the shop manager.

Dear Sir,

I am one of the permanent costumers of your shop. I bought a mixer from your shop last Monday. Coming home I decided to try the new equipment and I was so disappointed to find out it was out of order. I rang the shop up and complained about it. They told me it was their fault and promised me to replace it. I took them the mixer with the purchase check and they told me to give me an answer after talking to the shop manager. I left both my mobile and house telephone numbers but I have not got any answer from them till yet.

Now I am writing you to complain about it. Please, arrange everything as soon as possible and either replace this mixer with a new one or return the money so that I can buy another one. It is my son's birthday five days later and I have promised him to bake his favorite cake for the party. I hope to hear from you soon. Thanks in advance.

Yours faithfully,

Nelly
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