Undergraduate / I was expected to work without sufficient training. [2]

Hi everyone, this is my personal profile. please edit and leave a comment

Explain how you responded to a problem and/or an unfamiliar situation. What did you do, what was the outcome, and what did you learn from the experience? (maximum 200 words)

During my very first shift working at a hot pot restaurant, I was expected to work without sufficient training. I explicitly told my manager that I had zero waitressing experience or training beforehand; despite that, nobody took the time to give me guidance. For a complete newbie the waitress-learning process was harsh - particularly with providing exceptional table presence when things got busy and ensuring orders were taken quickly and precisely. Ultimately, I grit my teeth and was forced to adapt and learn on the spot, dealing with venting customers and disapproving looks as graciously as possible. I accepted my superiors' scoldings with an open mind and came to meet their high expectations, gradually gaining their trust and resulting in me becoming one of their trusted employees. Through the many blunders I learned how to persevere through mistakes and gained precious adaptability skills, and the entire experience served to build character and push me out of my comfort zone. The takeaway skills I garnered were applicable to all facets of my life; mistakes are inevitable - what's important is to learn from said mistakes and look ahead as a progressively wiser, better person.