Apology letter (hotel manager has no room for his customer)

Hotel manager is writing a letter to one his customer because there is no room available for him. Henry arrived for past weekend's Eagle game with his family. Hotel manager put him up in the motel and paid for that. Manager is offering any weekend of his choice next season.and giving him 12 free drink coupons and 4 dinner coupons. and $3000 deposit for past weekend. Fri, Sat and Sunday Checkout. (These are the clues are my teacher told me for the letter)

Hi,

Provide an outline at first step. Each letter start with "Dear xxxx". Then give a general idea to a reader about the problem (lack of available room). At the beginning a reader should know the letter is going to talk about what issue. After that u should explain about the problem (why this problem has been created, u should also talk about the costs such as 3000 deposit over past weekends, free drink etc). At the next part of the letter, you should ask what u want form the reader of the letter, and u should also suggest some solutions for raising the problem.

Regards
Ahmad

Generally in apology letters you need to offer your apology write at the beginning of your letter. Then give explanation for what happened. Then talk about your actions to rectify the situation. You should write in a manner that convince the client that you are honest and your apology is ethical.

You can get loads of help if you google for apology letters. Do your letter and post it to the forum if you need our comments :)

hey... I've done a major spelling error here :D
I mean right at the beginning of your letter, and not write .... sorry :D