Letters / Write a letter of complaint to a store where you purchased a faulty new phone [3]

Hi poster,

The letter lacks the vital information that will improve your score. You didn't give enough detail about the phone e.g the make and model, color of the product, the order number.

Add those details and your score will improve.

Letters / MOTIVATION LETTER (LOM) - REVIEW - M. Engg. in TECHNOLOGY & INNOVATION MANAGEMENT [3]

The opening statement is great. You showed the problem you are trying to solve with the masters degree. However, the next paragraph(s), though expatiating on your experiences, brought down the morale a bit. I thought it was too long. Instead of using two paragraphs for your experiences, you con compress it to one.

Also, try rearranging the paragraphs; completely remove one of the paragraphs for work experience or compress it (some of the details are redundant), and bring the last paragraph up.

I see that you talked about some of the course modules in paragraph 2, I think you should take some of the information in that paragraph and use it to pad the last paragraph to further drive your point to the reader.

Godspeed