Graduate / 'time when you went out of your way to help a colleague' Competency based question [3]

I am applying for graduate position in one big company.
And there are several competency based questions. Can somebody please check one of them?

Describe a time when you went out of your way to help a colleague or customer? A customer could be someone you have done work for in a job or at university for example.

What was the situation?
What did you do?
Why did you decide to help?
What obstacles did you encounter and how did you overcome them?
What was the outcome?
What feedback did you receive?

During my first job in the small advertising company, I worked as an Office Administrator, although from time to time, I had to perform additional tasks. Once a client came in, and he needed to develop a completely new logo for the company and several designs of business cards. My Head Manager was usually in charge of these types of clients, however he was away this time, and could not be back in a couple of hours. I realized that company could not lose such a valuable client.

Therefore, I told the client about the company and our services, and what we were able to do for him. Then, I took his ideas about new logo, and was able to sketch a quick design in the Photoshop. It was a bit challenging at first, but the client was patient, and I was able to keep him interested in our company. Moreover, it was a bit tricky to multi task by keeping conversation and dealing with design issues. But I managed to deal with it by engaging the client in the design making procedure, which he enjoyed quite a lot. Later, Head Manager came back, and was able to take the client from there. As a result, because I built the initial foundation, it was easier for the head manager to communicate with the client. Moreover, the client also approved my initial designs for the logo with minor corrections. Hence, besides from enhancing my communication and creativity skills, I was able to persuade a valuable client to stay with the company, which provided 20% of the profit. Head Manager was very pleased with my performance, and from the foundation I had built, company continued long-term cooperation with the client, and it lasts until now.

Letters / Cover Letter for Research Assistant for MP UK [3]

Please review my cover letter for MP

Dear Ms. ,

I would like to apply for the position of Research/Admin Assistant, currently advertised on W4MP.

As an International Relations student, I have consistently studied politics and foreign affairs. Therefore, I believe that working in a parliamentary office is the ideal way to put knowledge into practice and take everything out of this opportunity.

I have recent experience in recruitment agency, as well as in Advertisement Company, where I have gained excellent organisational skills, and it also made me feel confident in the office environment. I was also required to manage a busy diary for a head manager in the Advertisement Company, which included meetings with potential clients and suppliers. Due to my degree I have written a big number of essays and research papers, therefore, my research skills are on the highest level. Plus, I know how to use any Internet resources in order to make the most out of research. Essay writing, especially, gave me a valuable skill to express critical discussions and debates within a persistent argument.

After studying politics and living in the UK for 4 years, I became particularly appealing to Labour party, because, I stand for innovation, for equal opportunities, and for center-left politics. Moreover, as I an international student in UK, I support Labour party, as they are encouraging diversity and give more chances to people like me to succeed.

Having extensively researched your work, I can say that I am strongly appeal to the state pension age campaign and understand what a serious impact it is on lives of working women. Nevertheless, I would like to take this internship, because

I am enthusiastic about the possibility of a personal interview to further discuss my qualifications with you. You can contact me via

I look forward to hear for you soon.

Yours sincerely,