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Complain about the restaurant service.



happyfunny 4 / 4  
Dec 3, 2017   #1
Prompt: Hi guys, can you help me fix my letter. Thanks

bad quality service



Dear sir or Madam

I am writing this letter because I received bad quality service when I was at your restaurant on Monday this week. My family was waiting 30 minutes for food however, the food was not good for example the chicken is so salty.Unfortunately, The price of food was not same on the menu I saw in 45 minutes before that.

I believe it is not the way your restaurant want to treat your customers. Could you please consider your staffs?

Respectfully,

Happy

Holt  Educational Consultant - / 15388  
Dec 3, 2017   #2
@happyfunny what are the parameters given to you for the writing of this letter? This is a very badly developed complaint letter because it does not say anything of value that can help the management of the restaurant help resolve the issue that you are presenting. The letter you present should have at least a number of specific information such as:

Your full name, the name of the restaurant and the branch where you ate, the time/day/date of the incident, what you ordered, what the status of the food was when it was delivered late, what you tried to do to correct the issue at the time, the reaction of the restaurant staff, and a photo of the menu price and the receipt you paid for in order to prove that the price on the menu is not the same as the price that was charged. At the end your letter, you should enjoin the management to do something about the complaint and make suggestions for their improvement prior to your closing the letter. None of these elements are properly represented in the above letter so this letter will not be taken seriously by the management of the restaurant. I realize that this is only for an IELTS practice test, but you still have to present at least 3 paragraphs in order to get proper scoring considerations. Make the letter longer and more informative in order to get a proper score. This letter will not pass the actual test at all.


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