The table gives the results of two surveys, in 1997 and 2006, in which people were asked which communication skills were essential in their jobs.
The figure shows the survey result about soft-skill in communication which is important for daily routines, asked in 1997 and 2006. Overall, the percentage of people considering that all aspects of communication to employee and public are essentials increased except selling product or service to the society.
For knowledge of particular and dealing with people, there was a significant increase from 35 to 41 and between 60 and 65. The percentage of people asked by advising clients increased by 3 percent from 36. In the reverse, selling a product decreased by 3 percent to 21 percent. These were the aspects of communication with external of the company.
To listen to colleagues was the highest increase of all points by 9 percent to 97 percent. Meanwhile, training people influencing and analysing problems with others had relatively same increased percentage by 5 percent to 30 percent, 21 percent, and 26 percent while making speeches and planning activities had 2 percent of median increment.
(155 Words)
The figure shows the survey result about soft-skill in communication which is important for daily routines, asked in 1997 and 2006. Overall, the percentage of people considering that all aspects of communication to employee and public are essentials increased except selling product or service to the society.
For knowledge of particular and dealing with people, there was a significant increase from 35 to 41 and between 60 and 65. The percentage of people asked by advising clients increased by 3 percent from 36. In the reverse, selling a product decreased by 3 percent to 21 percent. These were the aspects of communication with external of the company.
To listen to colleagues was the highest increase of all points by 9 percent to 97 percent. Meanwhile, training people influencing and analysing problems with others had relatively same increased percentage by 5 percent to 30 percent, 21 percent, and 26 percent while making speeches and planning activities had 2 percent of median increment.
(155 Words)
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