Scholarship / Master of Digital Media at Victoria University - AAS - Why did you choose your proposed course [4]

Hi everyone, hope you're doing well!

My name is Dandhi. I'm applying for Australia Awards Scholarship 2020 and here is my first essay. I will attach the other essays on separated threads. I need you to review my essay, is it good enough to answer the question? is it connected between one paragraph to another? I'm opened for any suggestions!

so here's the instruction:

HOW DID YOU CHOOSE YOUR PROPOSED COURSE AND INSTITUTION*?

[2000 chars]

Thanks

As a web developer who is working closely with UX from inception to production for the past four years, I can improve the human experience by fixing an app or building a system. But the area in which design can create the most lasting impact is changing culture. Indonesia with the transformation of public services through e-government are in the biggest need of a complete design overhaul. According to APJII, only 12.5% users are able to successfully use the online government service to apply for Citizen ID, Driving License and Passport and only 9,58% users are able to use the online government service to file a complaint regarding public service.

Despite strong technical skills manifested in my professional experiences I find them insufficient to create a set of design systems that could be useful for Indonesia e-government service. For I believe that the consistent design system on the public services website can invite people to participate in the system and the more active and participatory our democracy will be. In serving those aims, I am fully aware that I need to take a more advanced study which will expand my knowledge in related sectors of UX and human centered design research. I believe that the Master of Digital Media at the Victoria University is the right place for me to accomplish those objectives.

Being a globally top-ranked institute of higher education, Master of Digital Media at the Victoria University offers a set of comprehensive modules on usability systems to equip students with a balance of theory and practical skills. During the course of Cross-Platform media production, I am looking forward to applying theories of persuasive design into the process of developing prototypes and systems. By the end of the course, I am hoping to be able to develop prototypes and systems that focus on usability and to apply said usability on design specification and evaluation work.

Scholarship / AAS - Practical Examples of using the knowledge, skills and connections you'll gain from scholarship [3]

Hi everyone, I have another essay submission that needs bo corrected. Thank you!

Practical Examples of how you intend to use the knowledge

Please:- a) give up to three practical examples of how you intend to use the knowledge, skills and connections you will gain from your scholarship. Possible tasks can be personal and/or professional; and

b) list any possible constraints you think may prevent you from achieving these tasks.*: (2000 characters)

First, I intend to use knowledge from master study especially from the design management course to create a repository of Indonesian Government design system guidelines like example github.com/govau/design-system-starter but merely for proof of concept. By building the repository, I hope I could create awareness on the ideal version of indonesian e-government design.

Second, I'm currently joining a non-profit organization called Commonlabs ID. This organization is working on a civil project where the citizens can access it for free. I will create a collaboration and gain a new insight from other talented and passionate people within this organization. Moreover, with the more people involved in the project I'm certain we can make the product not only for testing purposes but also for the implementation stage.

Third, I am planning to utilize the Centre of Policy Studies(COPS) in Victoria University to make a based evidence research on how the design system could bring improvement on public trust. In the near future, this research would be solid evidence to tackle the challenges across Indonesian e-government platforms.

As my purpose is to build a minimum viable product on an open source platform there will be no direct financial benefit. This thing will lead to low participation from experts and practitioners to develop the product. Another thing to consider, there is still limited research on how UX can improve digital service across government because every country has a different approach on how they build their design system. Finally, the convoluted bureaucracy and adoption of technology will prevent the e-government to reform their interfaces effectively. Moreover, most of the government departments in Indonesia still don't know how to utilize the e-government.