Consecrated Operations Manager - resume
TUYEN DO
Summary
Consecrated Operations Manager and efficient leader who excels at implementing the right processes and practices across the organization. Responsible and enthusiastic, with extensive knowledge of proven methods and cutting-edge technology to successfully lower costs, streamline operations and increase productivity.
Highlights
·Sales forecast
·Strategic planning
·Inbound and outbound sourcing
·Negotiation expert
·Risk control
·Process develop and improvement
·Leadership ability
·Team work ability
·Excellent communication skills
·Decision making
·Critical Thinking and Problem Solving Skills
Experience
BACHIC Clothing and Accessory Retail
Ho Chi Minh City, Vietnam
Founder and Owner September-2017 to Current
·Seasonal sale predicting, selecting products on trend, and planning promotion for new items.
·Finding the right suppliers and negotiating prices, then maintaining relationships with existing suppliers while seeking new ones.
·Stocking control and reacting to any changes in customer demand.
·Recruiting, training, and directing team members, which includes sales, designer, models, photographers.
·Maintaining client satisfaction and driving repeat visits by resolving customer service issues.
Highlands Coffee Joint Stock Company
Ho Chi Minh City, Vietnam
Store Manager September-2014 to August-2016
·Being responsible for leading all team members in the efficient and profitable operation of a Highlands Coffee store. I am responsible for managing the day-to-day store operations.
·Maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a quality experience for both customers and team members.
·Resolve customer complaints promptly and according to company guidelines.
·Stocking control and ordering supply weekly base on sale forecast.
·Hiring, training, and motivating staffs.
Clayton Kendrick Inc.
Washington State, USA
Operation Executive September 2013 to August 2014
·Running a separate lite production for testing new products.
·Focusing on pairing up the current best seller items or new attractive items to create new listings on distribution channels.
·Ordering products from wholesalers and managing the lite production team to produce the testing units.
·Forecasting sale base on order history and report to general manager.
Volunteer
Edmonds Community College
Washington State, USA
GED tutor March-2012 to June-2013
·Assist and support GED instructor.
·Helping students with English (ESL) skills, such as: reading, writing, science, or math issues (GED).
·Developing skills in working with a diverse population of students.
Swedish Hospital
Washington State, USA
Sale Associated September-2010 to December-2011
·Customer service: cashier, answer phone and deliver gifts to patients.
·Vendor: check inventory, order stocks from supplier, and report to advisor.
Education
BACHELOR OF SCIENCE: BUSSINESS ADMINISTRATION 2013
Central Washington University, Washington State, USA
·Minor: Supply Chain Management and Organizational Management
ASSOCIATE OF ART: BUSSINESS ADMINISTRATION 2011
Edmonds Community College, Washington State, USA
Certifications
·2015: Professional Barista Certificate from Vietnamese Australian Advanced College of Hospitality Management.
·2013: Washington State M.A.S.T. Certification: Professional Bartending Certificate from Bartending Academy of Mill Creek, Washington State, USA
I prepared this resume inorder to apply for MBA program in Canada. I am not a native English speaker, please help me edit my resume. I would like to appreciate all your help.
