My aspiration as the leader
I believe that my passion to make a difference in the other's lives what makes me a leader.
At the university, there was a lack of student activities to meet the desires of the students, that motivated me to create XXX a student troupe under my leadership to develop the capabilities and skills of the students by organizing a variety of social, sports, cultural activities and trips. Financing the troupe's activities was the first trial to my leadership skills. My effective Negotiation with the university to fund our activities was the proof of my ability to lead the group. In order to engage nearly 4.000 members in meaningful ways, I depended on Self-managed teams and social media communications.
My previous job at XXX XXX as a customer service supervisor leading a team of 15 agents represented a challenge to my leadership skills. The authority delegation and training the second line of future leaders are concepts that did not exist in XXX XXX. This was the reason for the decline of many employees to take responsibility and accept promotions. I was committed to eliminating this problem by training agents to the supervisor job, so I launched a new system which called the leader agent exchange system. This system exchanging roles between the supervisor and one agent for five days a month. This system helps the agents and the supervisor to identify the tasks and problems of both jobs.
Initially, agents refused it because of fear of taking responsibility. This problem was cured by supporting and motivating the agents through the training, and convincing them that the system will give them a great opportunity to upgrade.
The results of my leadership of this program appeared when three agents of my team applied to jobs in leadership positions, and they achieved great success in their new positions. Two years later, the system has been applied in all customer service teams and has been applied in various departments in XXX XXX.
I believe that the leader has a vision different from others. Therefore, while everyone perceived that when textile factories in the Delta region abandoned of effective waste management systems is a problem that has disastrous effects on the environment and health of the population, I saw it differently as an opportunity, by turning waste into products that benefit the community through recycling, and this was the "XXXXXXX" mission.
As a Co-Founder and Marketing Manager at XXXXXXX, the effective communication with my team members is my priority, which I work hard to achieve by listening to their problems and helping them to solve it, and I always tell them not to hesitate to ask for advice from me.
My aspiration is to be an honest, empathetic and impactful project leader and to be recognized within my field. My mission is to create and lead a dream team where everyone is playing to their strengths. I am committed to growing as a leader and delivering value-added projects to my country.
