IELTS ESSAY : WRITING A RESPONSE LETTER TO A COMPLAIN ABOUT NOISE

Your neighbours have recently written to you to complain about the noise from your houseflat. Write a letter to your neighbours. In your letter:
. Explain the reasons for the noise.
. Apologise
. Describe what action you will take

Dear Irina,
I would not know that the noise from my houseflat has caused so many problems if it was not for your letter. Recently my water pipes have broken down. I can not cook or shower because of lack of water. Then I had to call for a plumber. By boring he has found out that too much hair was the reason for the problem.

I have been really cautious about the boring time. The plumber can only bore on weekdays' mornings after nine am and bevor twelve am and evenings after two pm and bevor five pm. If this still disturbed you, I am so sorry about that.

I have intended to replace all of my old water pipes with larger ones so the plumber must work for one more week. But since the noise has caused complaints in the neighborhood, I can tell him that he can only work in the mornings and he has to work for two weeks more. Please understand my situation because this is the only solution to solve this problem.

If you are still not satisfied, please let me know.
Best regards
Anh Truong

... first, thank or appreciate her for letting you know about the difficulty coz you need to calm down her :D
First, I appreciate you for informing me about the noise that occurred from my flat two days ago, which I wouldn't have known unless you wrote to me about it.


... Now apologize;
[i]I am extremely sorry about this incident and I humbly apologize for all the inconvenience it caused to you and the rest of the neighborhood.[/i]

... I don't understand what you mean by that word. Anyway, you don't have to tell all those minor details to this person. Tell her your pipe lines were blocked and had to get a plumber employed to fix the problem. And while he was attending to the problem, he used his drill that may have made that intolerable noise which spread out to the neighborhood.

Also, post all your IELTS essays into "Writing Feedback" forum. I moved this essay from Essay Termpapers to Writing Feedback.