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You are not satisfied with the condition of some of the furniture. Letter



sfiza 17 / 27  
Apr 25, 2018   #1

Letter of complaint



please evaluate my letter based on criteria with band score.

my question is bellow
-is it right format, I mean i write in semi-formal way.
- can it be better to write such letter in formal way or not.
- which part i need to more develop to make it a very good letter


You and your family are living in a rented accommodation in an English speaking country. You are not satisfied with the condition of some of the furniture.

· introduce yourself
· explain what is wrong with the furniture
· say what action you would like the landlord to take


Dear Mr Apurba,

I am Purba, your tenant from flat number 160 on Rankin Street, Wari. Hope you are doing great. I am writing in connection with the faulty condition of the dining table that you provided as part of rental agreement.

I am fully disappointed with the household stuff. The legs of the table are unequal in length causing awful situations daily. Miserably, my mom could not place all the prepared dishes on it because of a probability of the recipes being split. In fact it creates several irritating moments in front of our guests, while we serve food on it. For this reason, now we are not enjoying our dinner and lunch at our place.

Whereas I signed the contract, you assured me that the table would be replaced soon. In spite of staying more than two months, it has not been solved. If you could find a replacement for this to make our stay comfortable, it would be highly appreciated.

Looking forward to hearing from your side.

Yours' sincerely

Purba

Holt  Educational Consultant - / 15393  
Apr 27, 2018   #2
The casual or formal method of writing will be indicated in the prompt requirements. Letters to friends are casual and friendly in tone, business letters, such as this one, are formal and academic in presentation. In this instance, you chose the wrong tone for writing this letter. This should have been formal in presentation and discussion.

The letter lacks information. You can't just say you are Purba, provide your full name, date of occupancy, and specifics of the contract regarding your furniture agreement. You don't need to ask how your landlord is doing. Again, this is a business letter, not a friendly casual letter. If you truly want to get a higher score in the test, you have to learn the proper meaning of English words. Don't just use words because it sounds proper, that is not how vocabulary works. The meaning has to be correct even if the word sounds strange to you. There are also certain words, that should not be used because it does not make any sense in the overall meaning of the sentence.

You must be consistent in your content presentation. If you are talking about just a dining table, then don't say ""household stuff" because that means you are unhappy with all the furniture, not just the table. Don't say "miserably" because that does not flow with the overall context of the sentence. You simply could have said "My mother could not place.." The term is not "split" which means to divide but rather "spilled" which means to overflow or "spill".

Scoring wise, I think it would be as follows:

TA - 6
C&C - 5
LR - 4
GRA - 3

I know these scores are low, but you get a high score for the TA section, which is very good for someone of your English skills and level. You also do decently in terms of delivering the content of the paragraphs. You just need to focus on the 3 remaining points where you need marked improvement in order to get a higher final overall score.
OP sfiza 17 / 27  
Apr 27, 2018   #3
thanks Dear, your each correction means a lots to me.
thanks again.


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