Parkway Hotel traveler's feedback
The charts illustrate the outcome of traveler's feedback rated the accommodation service at Parkway hotel in two years, 2005 and 2010
Overall, the proportion of hotel customer service for each of the five comments changed significantly. The satisfied views were negatively correlated with the growth pattern carried on the good opinion.
Looking at the positive responses first, in 2005, only one in twenty of the hotel's visitors rated its customer service as excellent, but this figure accelerated to approximately less than a third (28%) in 2010. Furthermore, the number of people who described customer service in the hotel as good in 2005 was three times as many as that of people who gave this rating five years ago.
With regard to negative feedback, the greatest disapproving reply was poor opinion, which decelerated from more than a fifth (21%), followed by very poor view dropped from 15% to only 4% over the five years. Finally, the most obvious trend is satisfactory fell from a high of more than two fifths(45%) to two fifths (39%)