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(Customer Service Representative position) - my cover letter for a bank teller



TheLeader 2 / 34  
Jun 15, 2012   #1
Dear Hiring Manager:

I am writing to express my interest in the Customer Service Representative position at the XXX Bank.

As a student currently pursuing a Bachelor of Commerce at the XXX School of Business, I have built a strong business foundation and have learned how to diversify and challenge myself to overcome many obstacles. My passion for finance continues to grow and I know that the wonderful opportunity at XXX will act as a stepping stone for my career.

While working as a banquet server at the XXX Country Club, I gained valuable experience of being able to work in a fast-paced environment while performing several important duties simultaneously. Additionally, I identified and assessed each customer's needs and to the best of my ability, I helped them leave with a smile. Providing excellent customer service is vital in banking and that is precisely what I will offer when I get hired by XXX.

Throughout my year as the coordinator of the Graduation Clothing Committee, I scrutinized each payment to ensure accuracy and reliability, surveyed our graduation class to calculate the expected demand, and ordered in bulk to minimize costs. We greatly exceeded our goals, and my contributions helped raise $1,100 in funds for our charity. This unique experience instilled in me the confidence that my monetary experience, interpersonal skills and goal-oriented mindset will be an asset to your branch.

As a passionate and dedicated candidate, I welcome the opportunity to meet with you to discuss how my education, experience and skills would be beneficial for CIBC. Please feel free to contact me any time at (XXX)-XXX-XXXX in order to plan a meeting time that will best suit your timetable. Thank you for your time and consideration. I look forward to hearing from you soon.

Sincerely,

XXX

Any feedback will be much appreciated. Thanks everyone!

dumi 1 / 6793  
Jun 15, 2012   #2
I have built a strong business foundation and have learned how to diversify and challenge myself to overcome many obstacles.

I have built a strong foundation in the field of finance and also learned how to be pro-active to overcome the possible obstacles in the business world. -------------- I just tried to say something relevant to your studies...for this sentence, you need to establish a link with your academic background. .... Polish it as you like because you are the best person to know what you have gained from your studies that can help you perform better in this bank. :)

Additionally, I identified and assessed each customer's needs and to the best of my ability, I helped them leave with a smile.

------ strong point and nicely presented :)

Providing excellent customer service is vital in banking and that is precisely what I will offer when I get hired by XXX.if I get an opportunity to join your prestigious organization.

surveyed our graduation class to calculate the expected demand,

I suggest;
conducted surveys to assess the expected demand

We greatly exceeded our goalstargeted budgets,

This unique experience instilled in me the confidence that my monetary experience, interpersonal skills and goal-oriented mindset will be an asset to your branch.

This exposure not only helped me gain skills such as interpersonal, attention to detail (i included this because you talked of checking accuracy and reliability of payments ) and target oriented but also made me a confident team player.

Good Job and good luck!
:)
hadi1981 25 / 43  
Jun 17, 2012   #3
Hi Dumi
You are good contributer support us a lot

I wish to do my best in my exam, nest month

Best regards
dumi 1 / 6793  
Jun 17, 2012   #4
Thanks Hadi and wish you good luck for your exam. Post your essays to the forum and I shall try my best to help you.

:)


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