IELTS TASK 1 - ESSENTIAL COMMUNICATION SKILLS
This table shows us the result of two surveys in 1997 and 2006. Those surveys conducted the percentage of which communication skills were essential in their job. The communication itself consist of two main different types; external and internal (within company). Therefore, external communication skills are more likely reached higher percentages in both years.
Dealing with peoples is the most essential skills according to choices of 60% respondents in 1997. The percentages went up by 5% in latest year. However, external communication skills show the result no less than at 21%. The next thing is only selling a product or service was gone down from 24% to 21%.
In contrast, internal communication skills merely reach 47% respondents in aspect listening carefully to the college, has rose by 9% from previous survey as well. On the other hand, making speeches or presentation got least attention from people comparing to the others skills. Only 11% of respondents thought making speeches or presentation was important in 2006, even though the rates increased by 4%.