Writing Feedback / Unknown charge - CELPIP TEST - email to the credit card company [3]

Read the following information.
You have been using the same credit card for the past 10 years with no issues. On your last bill, you noticed an unfamiliar $50 charge. You did not recognize this transaction and are certain that this is a mistake.

Write an email to the credit card company in about 150 - 200 words.

Dear credit card customer service,

I am writing to draw your attention towards an unknown charge of $50 on my last bill, which was issued on September 2nd. The unexpected payment was at Pet Smart store three weeks ago that drove me bewildered. The transaction accumulated to the total I'd used so as a result, I was over limit for what I could pay. What occurred caused a wrong amount on my bill.

I assured that it is a mistake because neither I nor my husband raises any pet at our apartment. Occasionally, I stop at Pet Smart store with one of my friend although I usually end up my visit without purchasing any food or accessories for pet. Therefore, there should have not had any charge at the store.

Being your loyal customer for the last 10 years, I'd made an effort to call your customer service but the line was busy, so I decided to write this email. It would be so nice of you to send me a new bill with an extension of due date and discharge the $50 on it. In addition, I refuse to pay for the credit I'd owed until I receive new information from your company.

Sincerely,
Han Nguyen

Writing Feedback / Choosing an option between A and B - Task 2 writing - CELPIP test [4]

Shopping Complex vs Recreation Park option

Option A: Shopping Complex: This shopping mall would include restaurants, a larger supermarket and a movie theater.
Option B: Recreation Park: this park would include a sports complex, a large green area, and a small petting zoo.
What option that you prefer. Why do you prefer your choice? Explain the reason for your choice. Write about 150-200 words.

I prefer to spend my spare time at Shopping Complex rather than go to Recreation Park in this weather. It is too scorching hot to enjoy at Recreation Park.

A preferred form of entertainment is watching movies. There is a movie theater in Shopping Complex. It is located at the 5th floor and next to it are restaurants, which allows people to access to their meal in a convenient way. People will have more options at Shopping Complex such as eating, watching a movie, or shopping for various goods. There are lots of new movies in which present at various show time. Resting at a restaurant nearby and looking at people that pour out of the movie theater once the film has ended, sounds like a twisted mind but fun. For those who love cooking, there is a supermarket two floors below the movie theater. They can spend time in the supermarket as well with its fresh food and produce. This provides them to tackle all of their daily chores while also having time on entertainment since everything is in one area as opposed to having to travel to different locations to get everything done.

In general, spending a good time at a Shopping Complex with a good and fresh air conditioner beats out long lines and heat normally found in a recreational park in the summer

Writing Feedback / A complain letter about poor service, problem with ordered food, steps to satisfy your needs [2]

Write an email to the restaurant manager

(150-200 words):
-State what problems you had with the food ordered
-Complain about the service
-Describe how you want the restaurant to solve the problem to your satisfaction.

Dear Ms. /Mr. Manager
I wish to express my dissatisfaction about the food quality and customer service at your restaurant last night.

I had made a reservation before I arrived in order to be served immediately. My order was a smoke BBQ chicken, dark meat with a side of chicken soup. I was impressed by how the fantastic food decoration was. It would have been a perfect dinner if the soup had not been sour and cold. I was unable to eat it and I brought the issue to one of the staff members. He showed up with a drowsy face, pulled my soup off the table without saying a single word. His lack of empathy for my issue made me furious. This was my first experience at the restaurant and it appeared awkwardly to me.

I am unsure that whether you are aware of the problem. I am making a demand on obtaining compensation from the restaurant for the poor service that I encountered. I would like to suggest that I am provided credit equal to the amount that I paid. I enclosed a copy of my bill in this email as a proof of my visit at your restaurant.

I am looking forward to hearing from you.
Sincerely,

Writing Feedback / What are the main reasons of immigration? To what consequences can it lead? IELTS TASK 2 [3]

Immigration has a major impact on the society. What are the main reasons of immigration? To what consequences can it lead?
(250 words)

Pros and Cons of Immigration

Nowadays, immigration has a magnificent role in some countries and affects the society. The advantages of the immigration are that they have been influent economy development as well as have increased the country's population. In contrast, that has brought some consequences such as discrimination, social maladies, and culture-crossing problem.

The enormous benefits of immigrant are to obtain the high-quality skilled workers, which stimulates the economy. Immigration labor is essential to those whose majority population is the old and retired people. In addition, in some country such as Singapore, where there are no natural resources, immigrants are the main sources of their development. It is believed that immigration could be one of the factors to balance the population of the country such as Canada or Japan due to either of the high percentage of retirement or the inclement weather.

Apart from those advantages, there are some instant obstacles regardless of immigration. Discrimination is supposed to appear between local residences and the immigrants no matter how well is the manipulation of the government. It might cause violation and crime. Besides that, social maladies have apparently increased rapidly because of the cross-culture and religions. Those reasons could lead to terrorism, which is the main concern of some developed countries. Culture diversity would also become a restraint in controlling the society.

In general, in a comparison to the consequences of immigration, its benefit is much higher. That is one of the quickest and most efficient to maintain the population as well as trigger the economy.

Writing Feedback / Should the Government or Family Pay for retirement medical cares. [3]

In Britain, when someone gets old they often go to live in a home with other old people where there are nurses to look after them. Sometimes the government has to pay for this care.

Who do you think should pay for this care, the government or the family? Give reasons for your answer and include any relevant examples from your own knowledge or experience.(250 words)

financing long-term care for older people

The elders are believed to live in a residential home where they could have efficiency medical cares. From my point of view, the Government should only pay for this care to help old people who are in urgent need. The other elders in Britain had better live with their family and let them pay for the medical cares.

The old people need to be taken care of by their family rather than nurses in the residential houses. Therefore the family should have been in charge of the payment. It will help reduce the percentage of the lonely old people in Britain. Although the Government's policy on residential homes is quite good, it is increasing the lack of care and concern for their parents or grandparents, from young people. More than five million old people in Britain whose main friend is television which should be their child or grandchild, according to the research from telegraph website.

The investment in the residential care should only for the old who are in urgent needs such as homeless old people or old people without children or relative to take care of them. Being this way, the Government could cut off cost for welfare and build a quantity residential homes rather than create a lot of unqualify ones which increase the low standard and mistreatment in care homes. This research is also indicated on Telegraph website.

In conclusion, it depends on the situation that should the Government or the family pay for the cares. But I strongly recommend that the family should be the main one who gives the care of their old people in the family. That is the indirect way to teach the kids how to take care and respect the old people.

Please help me with the grammar and the words used