Writing Feedback / The percentage of enjoyment the courtesy of US flight attendants rose 4% in eight years [4]

The chart and table below show customer satisfication levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007.

Writing Task 1, Pratice Test, Page 130

The bar chart reveals the information regarding to customer satisfication with US airlines in 1999, 2000 and 2007. The tabel shows five different aspects that relate to customer satisfication during the same period. These datas are measured in the percentage. Overall, the most obvious facts are that satisfied proportion had a slight upward trend, while the figure of dissatified had a minimum downward trend. Moreover, people were really satisfied with courtesy of flight attendants

To begin with, the percentage of satisfied stood at more than three-fifths in 1999. It was followed by the increasing number of 7% during the last period to roughly 72%. In contrast, the largest starting level of dissatisfied was at 32% in 1999. There was a gradual fall in the percentage and bottomed at 24% in 2007.

On the other hand, the tabel shows that the percentage of satisfication for courtesy of flight attendants started at 88% in 1999 and rose slightly at 92% in 2007. However, the proportion of price of tickets inclined significantly by 20%, from 45% in 1999 to 65% in 2007. Meanwhile, the number of schedule remained unchanged over the last two-year. In contrast, the figure of courtesy of check-in/gate agents went up and down and the percentage of comfort of seat appeard firstly at 47% in 2007. (216 words)

• 
  289294_1_o.png
  

Writing Feedback / Various clothes have the particular function to impress someone else. [2]

Some people say that the clothes people wear are the most important indication of what they are like. Others, however, say that people should not be judged by the clothes they wear. Discuss both these views and give your own opinion.

Writing Task 2, Unit 8D, Page 52

Some people think that the clothes, which is worn by them, is the most essential factors to impress someone else. Others think that it is not true because people cannot judge by what they wear. In my opinion, it depends on the situation that the clothes has its particular function to make others feel admire.

With regards to some people who agree with the notion of the importance of clothes worn, they generally believe that it can make a fresh look or smart one, particularly in a workplace. For instance, according to the result of survey reveals that people, who want to get interview in a company, tend to wear dress smartly with bright shirt, nice tie and formal suit. As a result, their appearance look more diligent and more confident. Therefore, it is necessary to choose clothes carefully for some people in certain occasion.

On the other hand, some society think that others cannot judge someone' appeal through their clothes. It is because not everybody has the same economical issue and affords to buy branded clothes or nice clothing. For example, people who have limited finance only use casual clothes which is affordable, but it does not mean that they are not a smart person. As a result, their dress look cannot describe much information about their mind or behave.

In conclusion, the notion of clothes worn is important to impress other people is true, especially for some people who want to attend formal activity. However, it does not valid for everyone who wear simple dress as their appearance. (260 words)

Writing Feedback / The comparison of opinions about the bond of employees with their bosses at a work place [2]

The chart below show the results of surveys in 2005 and 2009 asking workers about their relationships with their supervisors and their co-workers.

Writing Task 1, Unit 7D, Page 46

The breakdown of the information about the bond of employees with their supervisor and their co-workers are compared in pie charts. It is measured in the percentage, in 2005 and 2009. Overall, the most obvious facts that is the correspondent gave the largest figure of 'very good' answer in every bond at workplace during the year given.

To begin with, in relationships with supervisor, the largest starting proportion was 'very good' at 61% in 2005. It was followed by 'good' quantity at 26%, although there was a slight decrease of 4% in 2009. The figure of 'very good' rise to roughly 65%. Meanwhile, the percentage of no answer disappeared in 2009 and there was a fall in 'fail' figure by 2%. In contrast, the worker who did not have a supervisor increased from 1% to 5%.

On the other hand, the connection between workers and co-workers had a great rise in the figure of 'very good' of 7% over four-year period to 70%. In contrast, there were a decline in the percentage of 'good' and the percentage of 'fair' by 3% and 4% successively. Meanwhile, the rest parts had only a tiny proportion above 3% in the year given. (199 words)

• 
  289061_1_o.png
  

Writing Feedback / There are several goals of business that people want to achieve it. [3]

The purpose of business is to make money and they should concentrate only on this. Do you agree or disagree?

There are several goals of business that people want to achieve it. Some people say that making much money is one of the essential thing. Therefore, an enterpreneur should more concern about it that others. However, I believe that giving best treatment of employees is also important thing as well as making money.

To begin with, people who think that businessmen should take more attention only on making profitable sales, it because they have to keep maintaining the own-label products to still exist. For example, by providing a new innovation or improving their quality products. In result, it can attract more consumers than before to keep buying their goods or products. Hence, they are able to earn much money.

However, the other main purpose is businessmen have to provide various benefits for welfare's employees. It can be one of the key reasons for take more workers to decide to accept their job offer, beside the purpose of business is to make money. For instance, providing leisure pursuits in the medium term of working time or providing extra money when the employee has to work harder untill midnight. As results, the business can not only gain large profit and boost sales, but also fulfill the happiness of their workers. Therefore, it is essential to provide employees welfare in a business.

Overall, I believe that to make money is important thing for business' purposes, but it can be help by providing several advantages for employees that also important to increase in the considerable amount of profit. (254 words)

Writing Feedback / The Attic Hatch is a circulation place where the largest amount of heat is lost [3]

The diagram shows how heat is lost and energy wasted in a house because of air getting into and out of the house.

Air leaks and heat loss in houses

Writing Task 1, Unit 5D, Page 35

The diagram reveals the information about the way of air leaks into and out of the dwelling. Overall, the most obvious facts that are, Attic Hatch is a circulation place where the largest amount of heat losts. In addition, dining room is a place where largest amount of air leaks in because there are several gaps that air can leak into the dwelling.

To begin with, there are various different types of rooms where energy wasted in a house. Firstly, in outdoor fauet through small gaps in a tap, while in a dryer room, air leaks not only in from a small pipe, but also through ventilation. Secondly, air leaks through electrical outlet in bathroom. Lastly, dining room and kitchen room have the same circulation where air leaks through window, but air can also leak through some gaps in a door, in dining room.

On the other hand, the air leaks out of the house through several gaps. Firstly, it gets out through bathroom fan vent and recessed light above the bath room. Secondly, there is also recessed light that can be a medium to air leaks above kitchen room. Thirdly, attic hatch provides a large gaps above dining room to lost the heat. (204 words)

• 
  download.jpg
  

Writing Feedback / Over the time, the emergence of sophisticated electronic media brought many advantages for people [3]

The use of electronic media has a negative effect on personal relationships between people. To what extent do you agree or disagree?

Writing Task 2, Unit 4D, Page 28

Over the time, the emergence of sophisticated electronic media has bring many advantages for people around the world. Meanwhile, others think that the drawback can affect to our personal relationships with other people. I totally agree with the statement and I will discuss the reason in this essay.

Firstly, there are several types of electronic media that people enjoy using it. One of them is smart phone. The reason is people can use not only for communicate, but also do other activities, such as business for shopping online or booking air ticket by only one click. According to the journal, experts have done some research about this phenomenon and found a result in 2015, people who opt shopping online by using smart phone than go from shop to shop, jumped to 76%. It is true that there is a significant increase in shopping online application that can be downloaded in mobile phone. Thus, the electric media usage make people convenient to use it.

On the other hand, besides its outweigh for the user, it is able to give a negative influence and especially to our personal relationships with close people. Although the benefit can connect us to other people who live far away from us, our relationships with people surround us might be getting worse. For instance, many children use their gadget when they have a dinner with family. As result, they have lack of social life with real people than virtual friends. Thus, it can bring a bad effect on our relationships between people.

Overall, I believe that people can get many benefits from electronic media due to its usage, eventhough the disadvantage may cause negative effect on our social life with surrounding people. (285 words)

Writing Feedback / Researching particular contacting skills in business. [2]

The table gives the results of two surveys, in 1997 and 2006, in which people were asked which communication skills were essential in their jobs.

Writing Task 1, Unit 3D, Page 23

The table compares the proportion for people who were asked which types of communication skills were important in their careers, in 1997 and 2006. Overall, it is noticable that the largest proportion for external and internal communication in each year were dealing with people and listening carefully to colleagues successively.

According to the first internal communication skills, the figure of dealing with people stood at 60% in 1997 and went up to 65% in 1997. Although it has the largest number in the result of survey, the figure of knowledge of particular products or services had a significant increase of 6% in the last year given. In 2006, there was also an incline in the figure of advising or caring for customers or clients to 39%, eventhough the figure of selling a product or service fell down at 21%.

The second communication skills show that the number for listening carefully to colleagues started at 38% in 1997 and increased markedly by 9% in 2006. On the other hand, the tiniest increase experienced in the number of planning the activities of others by only 1%. Meanwhile, concerning the rest parts, there was a general rise with average by 5% for each communication skill. (202 words)

• 
  288529_1_o.png
  

Writing Feedback / It is very difficult for people to have a healthy lifestyle - habits change is necessary. [2]

Some people say that in the modern world it is very difficult for people to have a healthy lifestyle. Others, however, say that it is easy for people to be healthy and fit if they want to be.

Nowadays, some society who lives in modern era get some difficulties to have a healthy lifestyle. Meanwhile, the other society think that they have no difficulties. In this essay, I will give my opinion about these views.

I believe that some people who think that having a healthy lifestyle is very hard to be done, it because they have less time and less money to provide some things that they need. For example, someone have to spend much money to buy some organic fruits and vegetables. Furthermore, they have to take much time to prepare these food to be served. As result, they can be late to go to work or school. Thus, people think that a healthy lifestyle need much effort and money.

On the other hand, some groups of society say that it is easy to get a healthy lifestyle. In my opinion, the main reason is they can change their habits by doing a simple activity. For instance, they can use stairs instead of lift or escalator, if they want to go to upstairs or downstrairs every morning. As result, they can be more fit than other people who always use convenient ways. So, it is actually easy for people who want to have a healthy lifestyle.

Overall, it is not true that there are some difficulties to get a healthy lifestyle. People do not have to spend much money and provide much time, but they can change their bad habits into another good one to get it. (251 words)

Writing Feedback / How many educated Bulgarians leave their country - the chart [2]

The chart gives information about the level of education of Bulgarian people who wanted to go and live in another country in 2002, 2006, and 2008.

Writing Task 1, Unit 1D, Page 10

The bar chart reveals the information about the percentage of Bulgarian society who wanted to live abroad based on the educational background, in 2002, 2006 and 2008. Overall, the number of secondary education reached the highest percentage over six year period.

According to the bar chart, in 2002, the percentage of secondary education reached a peak at 65%. In contrast, the percentage of higher and primary education stood at 17% and 18% respectively. Furthermore, there was an increased slightly in both educational background of 20% and 19% respectively. Although there was a significant drop of 9% in the number of higher education, the percentage of primary education hit the highest level at 32% in 2008.

It shows that the percentage of secondary education had a downward trend during the period. It followed by the percentage of higher education that fell suddenly in 2008. In contrast, the percentage of primary education an had upward trend and jumped markedly in the last year. (161 words)

• 
  288124_1.jpg
  

Writing Feedback / Parents are more competent than school to show children how to be a decent citizen [5]

Some people think that parents should teach children how to be good members of society. Others, however, believe that school is the place to learn this.

To teach children become a good members of society, they need to be teached by their parents. Meanwhile, some people argue that school is the best place for children to learn about good behavioural. However, in my opinion, parents are more important to teach children to be a good members of society than school.

Firstly, I believe that school is the best place for children to study, but they can only learn more theoritical learning than its application. Teachers will only provide some books to be read by children and teach them how to be a good person. For example, by reading a book, children can study some customs, such as helping and tolerating each other. In result, they get new knowledge about custom, but they still do not know when they have to help or tolerate others. So, school is only a place where children can study about good attitude.

On the other hand, in my view, parents have big responsbility to teach about a good or a bad thing for children, because they have more time to interact with their own children than school do. For instance, children are able to learn directly about respect with older people by saying a greeting, because they have seen their parents do the same way. In fact, they can learn many good behavioural through daily activity. So, parents can give positive impact by teaching a good example that can be immitate by children.

In conclusion, parents have greater effect on children's attitude than school do. Although school can provide some books that can influence childreen indirectly, parents can provide more examples that can be done directly. (270 words)

Writing Feedback / Some organisations have a standard requirement for their workers to wear formal uniforms [6]

Some organisations believe that their employees should dress smartly. Others value quality of work above appearance.

Writing Task 2, Unit 8C, page 84

Over the time, some organisations has a standard requirement for their workers to use dress formally. Others agree that their workes do not need use dress like that, but their quality of work are the most valuable thing. However, in my opinion, it all depends on the activity that they do in the workplace.

Firstly, some people have to wear formal uniform to go to work. I believe that this situation is because their job are relating directly to other people who use a particular product or service from their company. For example, the police should wear the same uniform everyday. Besides their appearance refflect their attitude, they can be distinguished by citizens for the service that they do. So, it is essential for someone who convinces other people to use their products or services by wearing a uniform.

On the other hand, some companies have no requirement for their workers to use formal dress, because how the way they look have no big effect on the result of their job. For instance, a mining engineer is able to wear casual clothes to go to the field, because it is more comfortable to use than wearing suit and tie. Although they do not wear dress formally, they can still work optimally in the workplace.

Overall, I think these views depend on what kind of job that they do in a company. If they have to offer goods or services with consumers, they should wear formal uniform. In contrast, if the company only need their contribution, they can wear infromal dress to go to the workplace. (265 words)

Writing Feedback / Europe had the largest total land degraded with 23% caused by deforestation and over-cultivationd [3]

The pie chart shows the main reasons why agricultural land becomes less productive. The table shows how these causes affected three regions of the world during the 1990s

The pie chart reveals information about four different types of factor that cause global land degradation in 1990. The tabel shows how much these factors influence three countries during the same period. Overall, the main factor that caused destruction of the land is over-grazing. Furthermore, Ocenia is a state where over-grazing causes a big impact of the land becomes less productive.

According to the chart, the percentage of land degradation which was caused by over-grazing reached 35% and it was followed by deforestration at 30%. Meanwhile, the number of over-cultivation and other factores have almost the same ratio with 28% and 27% respectivelly.

On the other hand, Europe had the largest total land degraded with 23% which was caused mainly by deforestration and over-cultivation, with 9,8% and 7,7% respectively. Ocenia had no impact with over-cultivation, but had deforestration problem with 1,7%. In contrast North America was the state that had less impact from land degradation with total land degraded only 5%. (161 words)

• 
  287654_1_o.png
  

Writing Feedback / People's life satisfication and two different types of factor that make them happiest [2]

The graph below and the chart on the next page show the answers people gave about the extent to which they are satisfied with their lives and what they think would make them happiest.

Writing Task 1, Unit 7C, page 74

The graphs reveal information about people's life satisfication and two different types of factor that make them happiest that are compared by different age groups. Overall, the line graph shows clearly that there is a slight difference in the scale of happiness between male and female in the early age. Also, the main factor of happiness for younger people is money and for older people is health.

The line chart shows that the ratio of life satisfication for male stood at 5.5 and female stood at 5.3 in the early age. Both gender have the same quality of happiness at 5.3 for people aged 21 - 30. Although it decreased gradually to 5.0 for adults aged 41 - 50, it started increasing significantly at 5.6 in the elderly age.

On the other hand, the bar chart shows that the percentage of happiness which caused by money stood at 55% in the early age and continued to decrease along with the increasing of the age to 8% at over 75 year. Meanwhile, the number of happiness which caused by helath only stood at 11% for young people aged 15 - 24, but it growth gradually to 45% for older people aged 65 - 74 and remained steadily for people aged over 75. (206 words)

• 
  287400_1.jpg
  

Writing Feedback / Different ways to develop future career after graduation: work for someone or work for myself [5]

Some people decide to start their own business instead of working for a company or organisation. Do the advantages for people working for their own business outweigh the disadvantages?

Writing Task 2, Unit 6C, Page 64

Over the time, some young adults have decided to develop their future career after graduating from a school or a universtiy by becoming an enterpreneur instead of an employee. Although there is a drawback to start up business, I believe that the advantage domintaes the disadvantage.

Some people say that the main disadvantage to create own store is too risky. The enterpreneur has many competitors in the field which sometimes they has better idea to attract more cosumers than the other. For example, based on a recent graph from Local Business Statistical Data in Jakarta, shows that over 65% stores have been surviving to increase consumers, which are more interest to the newest local business that provide convenient places or high qualitiy in products. As a consequence, one by one, the business starts getting bankrupt and being replaced with the newest one. So, this factor has made people hesitate to build their own business.

However, others who have more guts to try new experience, will get more benefits from the business. The main one is getting higher income than another. People who work for a company will have stable income and only increase to a particular amount if they have many experience. Meanwhile, an enterpreneur has earn more money in the earlier age. moreover, they can create a job opportunity to inexperience people who have been rejected by a company. Aslo, they have much more flexible time to gather with another colleague and discuss about new innovation to keep maintaining the business.

Overall, I suggest that the advantage of being an enterpreneur is greater than the disadvantage. Although the risk rate is higher than becoming an employee, they can reach more profit in early stage, help people to find a job, and have more time. (295 words)

Writing Feedback / What type of wind turbine location is necessary to generate maximum electricity? [2]

The design for a wind turbine and its location

The diagrams reveal information about how to produce electricity by using a wind turbine and what types of its location to generate optimum electricity. These features show that the turbin can be located in some areas. All in all, although the largest turbines can generate more electricity than the domestic turbine, the turbine which locates in the hill is more spoiled for the landscape than the domestic turbine and the offshore turbine.

A turbine can be created by using some equipment which are a steel tower, three blades, a wind sensor, a generator, and a computer. Firstly, the blade can be made from fiberglass or wood. It must be installed properly above the tower. After being installed, it can be used directly to convert wind to electricity. Then, the wind sensor helps the turbine to read the speed and the direction of the wind and transmit it to the computer near the tower. Finally, the generator can start producing electricity untill 1.5 megawatts.

The next diagram shows some optimum locations to build turbines to generates maximum wind. There are three different types of location, which are in the steep hill, domestic area, and offshore area. The wind turbine which is buld near the the domestic area, has the smallest size. It can only produce 100 kilowatts. Meanwhile, the other large turbines can generate maximum wind strengths. (226 words)

• 
  IMG20161027WA0002..jpg